Unlock domain please

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  pensionway · Member · Jul 10, 2021 at 1:59 pm

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  Hi WordPress please can you unlock domain as I want to transfer it to site ground.

  The site I need help with is [visible only to staff] (email visible only to moderators and staff). It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  kokkieh · Staff · Jul 10, 2021 at 4:02 pm

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  Hi there,

  Only the account that owns a domain has the ability to unlock and initiate a transfer for the domain. You can do this from My Site ->Upgrades ->Domains.

  Please see these links for more information:

  https://wordpress.com/support/move-domain/transfer-domain-registration/

  https://wordpress.com/support/tlds-with-special-policies/about-uk-domains/#transfers