Unlock my domain

  • Unknown's avatar

    I have an account with your Brother site Sitebuilder and I want to transfer the thechristiandisciple because I purchased the domain for thechristiandisciple.com with sitebuilder. I hope that you can help me out.

    The blog I need help with is: (visible only to logged in users)

  • I’m not completely clear on what you are asking. Are you trying to transfer the content of a WordPress.com site to a self-hosted WordPress site? Or are you trying to use a domain name registered through Sitebuilder with your WordPress.com site?

  • Unknown's avatar

    Yes I’m trying to transfer the domain which i already purchased and sitebuilder is the brother site of wordpress in order for me to transfer the domain i need wordpress to unlock it and yes i’m trying to use the domain to use thru site builder with my wordpress the customer support person said that wordpress needs to unlock the link to the domain. So if you could help id apperiate it .
    Michael J

  • The issue is that the WordPress.com user account that you are posting from is not the owner of that domain.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to transfer the domain.

    Once logged into that account, you can use these instructions to transfer the domain:

    Transfer a Domain to Another Registrar

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