Unlock your domain name

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  alexiaaublet · Member · Jul 31, 2020 at 7:14 pm

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  I will want to transfer a domain name from one wordpress.com account to another wordpress.com account.
  By following this article: https://wordpress.com/support/move-domain/transfer-a-domain-to-another-wordpress-com-account/
  Anglais

  I did add the future manager account as a new administrator, but I cannot access the domain name options to transfer it to the future account (step 2). It will appear that the domain name is locked.
  Can you help me ?

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  supernovia · Staff · Jul 31, 2020 at 7:49 pm

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  Hi @alexiaaublet, if you’ll log into the account that owns the domain, and then update us here, we can check to see what’s blocking the transfer.

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  dougalgraph · Member · Aug 3, 2020 at 1:38 pm

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  Hi,
  Here I am connected with the owner account. I would like to transfer the domain name (associationadanetkayi.wordpress.com) to the adanetkayi2019 account.

  Thanks

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  dougalgraph · Member · Aug 3, 2020 at 1:41 pm

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  I am on the free version. Can the problem come from there? Do I have to buy a premium version?

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  staff-zinnia · Staff · Aug 3, 2020 at 5:11 pm

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  Hi dougalgraph –

  You can transfer the site between account, there is not a required upgrade for that service. Access to both accounts will be required though. Can you please write back to me from the adanetkayi2019 account too? Thanks.

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  adanetkayi2019 · Member · Aug 3, 2020 at 10:10 pm

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  Hi,
  Here I am connected with the adanetkayi2019 account.

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  supernovia · Staff · Aug 3, 2020 at 10:26 pm

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  Sure thing, one more question we forgot to ask dougalgraph — do you want to be left on the site as an administrator and post author, or shall we remove you and transfer all posts to adanetkayi2019 as well?

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  dougalgraph · Member · Aug 4, 2020 at 5:27 pm

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  No, I don’t want to remain an administrator or an author on this site. Only adanetkayo2019 manages the site alone.

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  supernovia · Staff · Aug 4, 2020 at 8:37 pm

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  That’s done. Cheers :)

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  adanetkayi2019 · Member · Aug 5, 2020 at 9:10 am

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  Hi,
  Thanks for your great help.
  I still have a question: I would like the adankayitogo.wordpress.com site to be accessible by the domain name associationadanetkayi.wordpress.com
  How should I do it? Thanks again.

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  staff-blorbo · Staff · Aug 5, 2020 at 5:41 pm

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  You can change your site’s address following this guide: https://wordpress.com/support/changing-site-address/

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  adanetkayi2019 · Member · Aug 5, 2020 at 8:33 pm

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  Thanks. All is ok.