Unlocking Domain

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  joannahosking · Member · Sep 15, 2024 at 6:56 am

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  I have an old wordpress login and there is no ‘upgrades’ section on the dashboard. how do i unlock the domain name?

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  syhussaini · Member · Sep 16, 2024 at 8:42 am

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  I see your site is using a self-hosted WordPress.org setup, not WordPress.com. See the details here: https://wordpress.com/site-profiler/avpwa.org. We host sites with our own version of WordPress here at WordPress.com. You can check out the difference between WordPress.com and WordPress.org here: WordPress.com vs WordPress.org.

  Since your site is hosted elsewhere, your current host will be the best point of contact for issues with unlocking domain names or any other site-related queries. They’ll have access to the site files and can provide specific support.

  If you’d like, you can move your site to WordPress.com for support directly from us. You can start the migration process here: Move Your Site to WordPress.com, or request a free migration by following this guide: Request a Free Migration.

  Feel free to reach out if you need more help!