Unlocking my domain

  • Unknown's avatar
    lifebyloz · Member ·

    Hi, I have previously had my domain linked to square space but I want to link it to WordPress. I have unlinked it from square space but it wont let me connect it to wordpress. Could I please have some help? Thank you :)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi lifebyloz

    Can you please let us know the domain name?

    You can use your already purchased domain with WordPress in two ways.
    1. Transferring the domain register with someone else to WordPress.com.
    Here is the support document for transferring your domain to WordPress.com:
    https://en.support.wordpress.com/incoming-domain-transfer/prepare-domain-for-transfer/
    https://en.support.wordpress.com/incoming-domain-transfer/

    Please follow the steps in the above link to get your domain transferred. One important thing is Transfer of domain can be done only if your domain is 60 days old (period varies for each registrar you can check this with your domain registrar)

    If your domain is not free from the initial period in which you can make your domain transfer as per your domain registrar then we can map this domain to the WordPress site.

    2. Mapping your existing domain Here is the support document for this that will help you in mapping your domain with WordPress: https://en.support.wordpress.com/domains/map-existing-domain/

    – Firstly you need to upgrade your site to WordPress paid plans as we can’t add the Custom domain under free plan.

    To know more about the plan features and pricing please visit the link below:
    https://wordpress.com/pricing/

    Each paid plan comes with a free domain credit you can use to either register a new domain, or either transfer or map one you already own.

    Hope this helps.

  • kokkieh · Staff ·

    Hi there,

    The account you’re using to post here has never had any domains linked to it, so if you were previously using the domain on WordPress.com it was with a different account. It’s possible there is still a mapping upgrade on our system for that account.

    If you can tell me the domain I can check on that and advise you how to proceed.

  • The topic ‘Unlocking my domain’ is closed to new replies.