Unmap domain

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  onewildflower · Member · Nov 30, 2017 at 11:01 pm

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  Hello. I would like to unmap wildflowergaming domain from onewildflowerz.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 1, 2017 at 10:12 am

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  Hi there,

  Do you mean the domain, wildflowergaming.com? And do you want to remove only the mapping, not the plan?

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  onewildflower · Member · Dec 1, 2017 at 11:27 am

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  Yes, I want to remove wildflowergaming.com. I would also like to remove the plan as well.

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  kokkieh · Staff · Dec 1, 2017 at 3:04 pm

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  If you want to cancel both your plan and domain mapping you can do it from the Purchases page:

  https://wordpress.com/me/purchases/

  It will first cancel the plan, and then you’ll be able to cancel the domain mapping afterwards. At this point we are not able to issue a late refund any more, though.

  Please let me know if you need any more help with this.

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  onewildflower · Member · Dec 1, 2017 at 3:34 pm

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  I canceled my plan, but still do not see an option to cancel domain mapping. Do I have to wait until the plan runs out in order to cancel mapping?

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  onewildflower · Member · Dec 1, 2017 at 3:39 pm

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  Nevermind, I found it. Thank you very much for your help.

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  kokkieh · Staff · Dec 3, 2017 at 6:28 am

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  Thanks for letting me know you found it. I can confirm the upgrade is now removed, and we won’t charge you for renewal again.