unmap domain because we want to transfer domain to WordPress.com
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Hi staff-zinnia —
Thanks for taking over for @supernovia, and thank her as well for her help and patience with our domain issues. At this point, our registrar http://www.NameCheap.com (great folks!) is talking with http://www.WordPress.com (more great folks!) and we expect our transfer to WordPress to be completed by the weekend.
For other WP sites who may be experiencing issues with their domain like what we went through, here are some links to WP admin pages that may be of help. (Note that most of these won’t do anything — you have to adjust for your specific site.) For this example, we are assuming that our WP site is called: ourWPsite
Our WP URL is: ourWPsite.wordpress.com
And our desired domain URL is: http://www.ourWPsite.comSome combination of these links may help you in managing your domain mapping and/or transfers:
• https://wordpress.com/domains/manage/
• https://wordpress.com/domains/manage/ourwpsite
• https://wordpress.com/domains/manage/ourwpsite.wordpress.com
• https://wordpress.com/domains/manage/ourwpsite.com• https://wordpress.com/domains/manage/ourwpsite.wordpress.com/edit/ourwpsite.com
• https://wordpress.com/domains/manage/ourwpsite.com/edit/ourwpsite.com• https://wordpress.com/domains/add
• https://wordpress.com/domains/add/ourwpsite.wordpress.com
• https://wordpress.com/domains/add/ourwpsite.comHope this helps someone. Good luck in 2018!
Richard for TdemP -
I wanted to point out that with your plan upgrade you can also reach us for live chat support via wordpress.com/help/contact/
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