"Unmapp" a domain.

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  javiernajeracoach · Member · Jul 30, 2014 at 3:45 am

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  HI, I lost the passwords of a WordPress Site and I already had mapped that site to the Domain. http://www.javiernajera.mx but, I don have access to all that I did.

  Would yo help me to “unmapp” the older site to be able to “mapp” my new blog.
  https://coachjaviernajera.wordpress.com

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  francisbob · Member · Jul 30, 2014 at 4:32 am

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  Did the old WordPress site was on WordPress.com ? If so, was it with the same login you’re using now ?

  Right now, your domain name are pointed to ns91.neubox.net / ns92.neubox.net.

  If you want to map to http://coachjaviernajera.wordpress.com and you never had a domain name mapped by WordPress.com you’ll need to follow these instructions : http://en.support.wordpress.com/domains/map-existing-domain/

  If you had this domain name mapped by WordPress.com in the past, we’ll need to ask a moderator to know if you need to pay again to point your domain name to another site you own.

  I’ve tagged the thread for a mod, please be patient and they’ll come up with an answer soon !

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  shawnajroberts · Member · Jul 30, 2014 at 6:42 pm

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  Hi there!

  It looks like the domain javiernajera.mx is mapped to a site owned by a different account (not javiernajeracoach). If that account is also yours, I can help you regain access to it.

  If it is not yours, you’ll need to contact the account owner about making changes to that upgrade.