Unmapping a domain
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I registered http://www.built-to-roam.com through an external service, and it is currently mapped to allanasatlas.wordpress.com. I would like to cancel that mapping and instead map it to allanabuilttoroam.wordpress.com. The questions seemed to indicate I need Staff support to do this.
I know how to map the domain to the new site; I just need to know how to un-map it from the original site. Big thank yous in advance!
The blog I need help with is: (visible only to logged in users)
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I would like to cancel that mapping and instead map it to allanabuilttoroam.wordpress.com.
Are both allanasatlas.wordpress.com and allanabuilttoroam.wordpress.com registered under the same username account? If so then see here for transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
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If the two are registered under different username accounts please read on. The email address registered with your WordPress.com username account is your unique identifier. Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and their associated email address.
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them, or to transfer the blogs and the upgrades to another username account, or to use the lost password link, or the account recovery form, or to delete site content, or to delete the site itself.
In the case of two different username accounts you must log out and clear your browser cache and cookies before logging in under another username account and then you can transfer the blog and the upgrades.
https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookiesSee here please:
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
https://en.support.wordpress.com/my-upgrades/#transferring-upgrades -
P.S. To make sure you succeed I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi Allana,
I just moved your domain mapping for built-to-roam.com over to your site allanabuilttoroam.wordpress.com, so you’re all set with that. :) Please let me know if I can do anything more to help!
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