Unmapping domain

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  marcianosr · Member · Nov 12, 2015 at 3:50 pm

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  Hey there,

  I am trying to remove my wordpress website on stichtingveteranenamsterdam.nl, but it keeps saying I have upgrades somewhere. I guess it has to do with mapped domains but I’m not sure. Can anybody assist me? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  marioashley · Member · Nov 12, 2015 at 6:58 pm

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  Have you read through the support document yet?

  LINK: https://en.support.wordpress.com/domains/

  Let me know if that helps!

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  marcianosr · Member · Nov 15, 2015 at 9:46 pm

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  Thanks for your answer!

  I searched topics about it and help pages, but none of them helped. I want to completely remove the wordpress website, but it keeps saying I have upgrades, but I cannot find which. Im unable to cancel those upgrades, because if I go to “Manage upgrades”, there are no upgrades. What can I do?

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  marioashley · Member · Nov 16, 2015 at 12:12 pm

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  Here is a direct link to Account Settings: https://wordpress.com/me/account

  You can view them there!

  Happy Monday!!

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  marcianosr · Member · Nov 16, 2015 at 10:31 pm

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  To specify the problem: I found the name servers are handled by wordpress, but I want to remove those. WordPress hosts the website I’m talking about, and I guess the previous owner bought is t wordpress aswell. How can I totally remove everything, or unmap those name servers?

  Thanks, goodnight from here :)

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  supernovia · Staff · Nov 18, 2015 at 7:40 pm

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  @marcianosr, can you log out, then log back in using the account that owns the site and its upgrades? These can only be removed by the account that owns them.

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  marcianosr · Member · Nov 18, 2015 at 10:00 pm

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  Ah Thanks, that might work. I’ll try that. I’ll let it know if it works.

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  marcianosr · Member · Nov 21, 2015 at 4:07 pm

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  Hi,

  I managed to remove my website via someone else’s account (probably site owner’s), but the domain is still not unmapped. Does it have to do with “my upgrades”? I can’t see any upgrades, but I guess the ‘site owner’ account can see and remove that. Does someone know if that will help?

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  marcianosr · Member · Nov 21, 2015 at 4:09 pm

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  If I ping to my domain, they still point to the wordpress servers

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  supernovia · Staff · Nov 23, 2015 at 7:42 pm

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  Hi, even if the domain points here, the owner can delete the site when it’s unmapped. And it looks like you’ve got that sorted out. Cheers!

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  marcianosr · Member · Nov 27, 2015 at 1:27 pm

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  Thanks for thinking with me. I fixed it :)

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  supernovia · Staff · Nov 30, 2015 at 10:37 pm

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  Perfect. Cheers!