Unnecessary charges

  • Unknown's avatar

    Why they are charging us annually as we are not using any of their services?

    When I check on billing history there are the invoice but when I check on Active Upgrades tab inside Purchase there is nothing.

    Can anybody help us what to do in this cases?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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