Unnecessary mapping upgrade

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  exoticmaypole · Member · Apr 11, 2015 at 5:57 pm

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  Hi there,

  Until a while back, I owned http://www.katbrown.net through Mr Site, but since they were awful, set up http://www.exoticmaypole.com and paid to map katbrown.net to that address. However, that redirect hasn’t worked since last year so I assumed it was all over and done with.

  WordPress blocked my access to my blog until I paid mapping costs for katbrown.net. However, this has been owned by a chap in Japan since 2014, which begs the question: what am I paying for, and how can it stop? katbrown.net currently just shows a vacant page.

  In the absence of the email helpdesk, I would be very grateful for any help as my (significantly more tech-savvy) other half and I are confused to say the last.

  Thank you!

  Kat

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Apr 11, 2015 at 7:54 pm

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  Hello,
  I’ve tagged this post for a staff member to review as they could review your account details and help sort things out.

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  thatrobyn · Member · Apr 12, 2015 at 9:49 pm

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  Hey Kat,

  I see that you renewed mapping for katbrown.net on April 11, 2015. I’m happy to disconnect that for you, since you no longer own that domain!

  Also, I have fully refunded your purchase, as requested.

  Please keep in mind, it can take several days for a refund to appear on your bank statement.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  exoticmaypole · Member · Apr 13, 2015 at 1:34 pm

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  Enormously appreciated, and the refund came through – thank you very much Robyn and micawbr!

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  thatrobyn · Member · Apr 14, 2015 at 12:45 am

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  My pleasure, Kat! So happy I could help you out. Take care! :)