Unpark domain name

  • Unknown's avatar
    saraudinova1 · Member ·

    Hi. I open a new account yesterday (saraudinova) to create my first website. I bought a domain named ‘ Udinovafoodnco.com ‘ . After failing at using wordpress, I decided to delete my account which means I deleted my domain name too.

    After documenting my self on the internet I decided to try to make a website again, but I can no longer buy the domain name since it has been park. How could I unpack the domain name?

    I’ve notice that I have still the option to ‘use a domain name I already have’ but not ‘creating a new domain’ with ‘udinovafoodnco.com’

    I presume it is because the internet has not process my refund yet… How long does it take to try to get my domain name back ?

    Is there any way to get it back ?

    Thank you

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, the charge was probably just cancelled. And the domain is just in a holding pattern for a few days. Let us know which of these options works best for you:

    Wait: You can wait about five days for the domain to be released. So long as no one else buys it before you do, you can purchase it again here or with another provider.

    Repurchase the Domain: We could help you restore your account, then send an invoice for the domain. Once it’s restored, it will redirect to your free site, or you can point it to another host and transfer after 60 days.

    Purchase an Annual Plan: To host your site here after all, let’s get your account restored. Then you can buy an annual plan, skip the domain option, then update us here. Plus, we’ll be here to help if you’re struggling to set up your site.

    Let us know!

  • Unknown's avatar
    saraudinova1 · Member ·

    Hi,

    Thank you for the detailed answer. 

    I would like to repurchase the domain and use it through another host. In that case, will I be able to build my website as soon as I repurchase or will I have to wait 60 days?

  • aleone89 · Staff ·

    Hello there,

    Many thanks for that confirmation.

    Because the domain is not registered with this account, I’ve reached out via email to the account owner to further assist.

    It’s possible to use a domain with another provider within that 60 days, via the use of custom DNS settings: https://en.support.wordpress.com/domains/change-name-servers/

  • Unknown's avatar
    saraudinova1 · Member ·

    Thank you!
    I did receive a mail through my other account (owner of the domain).
    I confirmed that I would like my account to be restored to try to restore my domain.

    How long would it take to restore the account? And to get the domain back?

    I read about the dns article. Does it mean that if I restore my account, and get the domain back, I have to use a dns to transfer the domain to an other host so I don’t wait 60 days for the domain to be transferred ?
    im not sure to understand this part….

    Also, is it certain to be able to find the domain name free in five days ?

    Thank you very much for your help

  • Unknown's avatar
    helper-heroponriki · Member ·

    We cannot help with this in the free support forums. Someone will respond to the email we sent to the account owner.

    Thanks!

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