Unreachable user domain expiration without notice
-
a domain I have and that is managed through your services has reset and now is directed back at your servers. I can’t access my right wordpress user (I’ve received messages in the past to (email visible only to moderators and staff) but I can’t access the account using that mail. it is possible that I had a different mail (email visible only to moderators and staff) when I created the account but later I’ve used a newer email) . last year I got a message about auto renewal of the account to my gmail.
I can see that last year I’ve received a renewal email and this I didn’t receive one.
my site has reset to an unusable state without and notice. and I can’t find a way to access the user , manage the domain or access your support services directly.
please help me clear up this mess quickly
The blog I need help with is: (visible only to logged in users)
-
I’m looking for a way to reach wordpress.com support, I’ve paid for the domain for a few years and now without notice the domain has reset back to the old wordpress dns (it was hosted on a different server) and I can’t access my wordpress account. I have the renewal notice from last year but nothing from this year.
it is urgent that I reach support to solve this problem
this question was made for a different wordpress account I had that was connected to talialink.comthanks
talia
-
We need the domain name you need help with and the base WordPress.COM blog if you have any mapping to a blog here – to give you accurate help
-
the base wordpress blog: talialink.wordpress.com
domain name: talialink.comI’ve checked in the wordpress site and found that the domain is expired I have not received and mail regarding renewal
I think I have an account number I got when I redirected the domain if that will help
it is quite urgent since my site is down, I’ve tried any form of communication I could find on the site and received no answer, I can’t understand how is it possible that I received no notice (I’ve checked both inbox and spam folder) I’m locked out of my previous account and can’t find a way to rectify the situation
-
-
@taliaido
This is a duplicate thread and will simply frustrate your attempts to get help. What you are doing to get attention more quickly is counterproductive.By posting to more than one thread and/or by bumping your existing thread here https://en.forums.wordpress.com/topic/wordpress-blog-took-over-a-current-website?replies=18#post-1336313 you are moving the date stamps and time stamps further forward meaning it will take longer to get help.
-
So it’s been more than two days now without a real support, without taking responsibility for your mistakes. You are causing me a HUGE dammage. HUGE. This is your costumer service? it’s a total outrage!
- The topic ‘Unreachable user domain expiration without notice’ is closed to new replies.
WordPress.com Forums 