UNRESPONSIVE WEBSITE
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Hi there, I’m in need of desperate help, ever since updating WordPress to the new version, my website has been unresponsive for two weeks now. I can’t log in to my account and my viewers can’t access my content as they constantly receive the message: Error establishing a database connection. Please help.
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Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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