Unsafe site warning

  • Unknown's avatar
    boltondp · Member ·

    I have made a quick website for a community based photography group, of which there are currently many discussions about what should appear on the site. When I view the site I have no issues, but some members of the group are getting a ‘certificate error’ and that the site is unsafe. I have seen screen shots and they are all using the https:// and as far as I can tell, all using google chrome.
    Ive checked the date in the certificate and it is within date, as I’ve only created this site about 3 weeks ago.
    Can anyone suggest anything?
    Many thanks

  • kokkieh · Staff ·

    Hi there,

    Are you speaking of https://boltondocumentaryphotography.wordpress.com/?

    There is nothing wrong with the SSL certificate on that site. If someone is seeing warnings for that site on a particular page, it would be what’s called a mixed content warning. That appears when a page contains unsecure content that cannot be encrypted by the SSL certificate, usually images that are being hotlinked from a http URL instead of a https URL.

    The only way to prevent that warning is to embed those images using a https URL instead, but that would require that the site where the images are actually hosted also have a SSL certificate,

  • Unknown's avatar
    boltondp · Member ·

    Hi there,

    Yes that the right website address.

    Many thanks for your swift reply and I think I know what’s causing it now…..

    The logo of the site was designed by another member, and I’ve copied and pasted it straight from the email I received with it attached.

    I’ve now removed it and asked members to try again with it removed.

    I’ll let you know

    Kind regards

  • kokkieh · Staff ·

    Happy I could help :)

  • Unknown's avatar
    boltondp · Member ·

    I’m afraid I spoke too soon!

    Still having the same issue.

    Am I on the right track though? did the C&P from an email cause this issue?

    The logo is the only part of the site that has been amended since I created it, and at first everything worked OK, it’s only since I changed the logo on the first page that this error has occurred.

  • fstat · Staff ·

    Hi there,

    I don’t see an SSL certificate issue when I visit your site. I tried three major browsers (Firefox, Chrome, and Safari). On what page are you seeing that error and what browser are you using?

  • Unknown's avatar
    boltondp · Member ·

    Hi there,

    Sorry it’s taken so long to reply, but trying to organise a group of retired photographers is not easy!

    I think I’ve sorted it.

    Given the above info, where I have downloaded an image and changed it to a .png image the site has loaded correctly.
    The last issue we had where people were typing in browsers https://www.boltondocumentaryphotography.wordpress.com
    I have now discovered you don’t use www. aswell as https:// use one or the other.

    So I think we’re now on the right track.

    Thanks

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