Unsanctioned Payment

  • Unknown's avatar
    claytongill · Member ·

    Both accounts at (email visible only to moderators and staff) and (email visible only to moderators and staff) have no purchases or payment info listed. So how have I been charged $158.20?

    I need this refunded and any further purchases or payments cancelled.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Let’s see if we can locate the charges. Can you can use the secure form at https://wpchrg.com to look up the payment and find out what it was for?

    Once you’ve located the charge, you should be able to contact billing directly so they can help with a refund. If not, please update us here and let us know the name of the site associated with the charge.

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