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  • Unknown's avatar
    mominainteasy0 · Member ·

    Hello,
    Last year i attempted to cancel all my subscriptions, and I thought it was successful. Can we please do this? I haven’t used word press, and would like to cancel and refund please.

    Site: https://momminaintsimpledotblog.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. There is no purchase history under mominainteasy0.

    To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase. Do you remember the name of the account that the site is under?

    Let me know if you have any questions.

    Thanks!

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