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  mominainteasy0 · Member · Oct 22, 2021 at 6:20 pm

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  Hello, I have tried to cancel my membership and reached out to customer services and have not gotten a response. Can you please assist me? I have a charge for your site on Sept 20th, 2021 that I would like to get refunded, thank you.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Oct 22, 2021 at 6:24 pm

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  You got answered on your initial thread by a Staff member on Sep 21st but it seems you never followed up, https://wordpress.com/forums/topic/unsubscribe-132/

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  staff-blorbo · Staff · Oct 22, 2021 at 7:04 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com