unsubscribe – Cancel Account

  • Unknown's avatar

    I don’t want to be billed tomorrow for the $99.00 for the yearly premium account!

    I was under the impression that I was entering into a free trial. Now that the trial has ended I DO NOT WANT TO PAY FOR THIS PREMIUM ACCOUNT.

    I can’t even use this.

    After trying the free 14 day trial I find that I will not be able to utilize wordpress.
    I have no use for the account and do not want to pay for it.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I don’t want to be billed tomorrow for the $99.00 for the yearly premium account!

    I was under the impression that I was entering into a free trial. Now that the trial has ended I DO NOT WANT TO PAY FOR THIS PREMIUM ACCOUNT.

    I can’t even use this.

    After trying the free 14 day trial I find that I will not be able to utilize wordpress.
    I have no use for the account and do not want to pay for it.

    The blog I need help with is portlandcool.wordpress.com.

  • Unknown's avatar

    Hi there!

    I’ve unsubscribed the Two Week Free Premium Trial from your account.

    You won’t be charged for this upgrade.

    I hope this helps! If you have any other concerns, drop me a note. Thanks much!

  • Unknown's avatar

    Hello,

    Thank you for the quick reply.

    I am concerned though that I did not express clearly enough what I wanted.
    The billing tab within in my profile STILL indicates that I will be charged $99.0 on February 11th, 2015 for WordPress Premium.

    I was under the impression that I would be able to utilize a free 14 day trial after I had submitted my credit card information. Now that the trial has expired I find that I am unable to use WordPress.
    Thus I will not be using the WordPress premium and do not want to pay for it, let alone a whole year’s worth of premium membership.

    Are you able to confirm for me whether or not I will be charged $99.00 on February 11th, 2015?

    Thank you

    ~ Sean

  • Unknown's avatar

    Hi Sean!

    You shouldn’t have any difficulty using WordPress.com, even after the Premium Trial upgrade expired. Hosting is always free here. The only difference you should experience now is that you won’t have access to the Premium features.

    I took a look at your billing history, and I’m not seeing a scheduled charge for your Premium upgrade:
    https://portlandcool.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

    I am also not seeing it in your upgrades:
    https://portlandcool.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Could you tell me where you’re seeing this upcoming charge, and I can look into it further.

    Thanks again!

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