unsubscribe from my website and request a refund

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  faprom · Member · Dec 5, 2016 at 2:05 pm

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  Hi,
  How can I unsubscribe from my website and request a refund?
  Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 5, 2016 at 5:11 pm

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  Do you want to use the domain URL on another site?

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Dec 5, 2016 at 10:02 pm

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  It looks like you have filed a dispute regardign this charge. Once that happens, we cannot process the refund. You will need to wait for the dispute process to proceed.

  If you can cancel the dispute and then let me know you have done so, we should be able to process the refund. This is typically faster than waiting for the dispute process.