unsubscribing

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  laurafadora · Member · Feb 12, 2013 at 7:36 pm

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  I have a follower who is having trouble unsubscribing. She says that she’s tried multiple times hitting the unsubscribe button at the bottom of the emails and yet she’s still recieving them. How do I help her?

  The blog I need help with is: (visible only to logged in users)

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  catrymer · Member · Feb 12, 2013 at 11:22 pm

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  Hi there,

  You should ask her to contact us directly. We can help her unsubscribe.

  Best!

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  laurafadora · Member · Feb 13, 2013 at 12:07 am

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  She said that she has tried, but since she doesn’t have a WordPress account she wasn’t able to contact anyone. Where do I send her? Do you have a link or an email address that I can give her?

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  laurafadora · Member · Feb 14, 2013 at 10:55 pm

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  I need some contact information to give her. I can’t find anyway to contact someone directly on wordpress for help.

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  catrymer · Member · Feb 18, 2013 at 10:20 am

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  Hi there,

  Sorry for the delay in answering. If your subscriber doesn’t have an account she can contact us directly by sending us an email to help@wordpress.com.

  Best!