Unsuccessfull theme installation

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  virtuallydc · Member · Apr 20, 2020 at 4:45 pm

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  Hi, I am trying to install a theme however there is an error message saying the ‘pointing may be wrong’. What do I need to do to successfully install this theme?

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  staff-mckluskey · Staff · Apr 21, 2020 at 10:39 am

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  Hi there!

  What’s the address of the site you’re working on? On WordPress.com you’d only be able to install a theme you purchased elsewhere on plan Business.

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/