Unsure if able to help

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  bushnellinc · Member · Jan 12, 2021 at 5:53 pm

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  Dear hosting provider,

  I want my website to be as performant and secure as
  possible with the latest version of PHP. For the server
  my WordPress site is hosted on, I want to ensure that
  is the case. If I am not already on the latest version
  of PHP, please let me know what steps I need to take
  to update.

  Thanks!

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  staff-blorbo · Staff · Jan 12, 2021 at 6:12 pm

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  PHP is updated automatically here, but I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  bushnellinc · Member · Jan 12, 2021 at 6:38 pm

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  http://www.bushnellinc.com is the URL.

  I am unsure who we initially got the domain from and am just trying to get some stuff up to date to work off of.

  thanks

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  staff-blorbo · Staff · Jan 12, 2021 at 6:49 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  bushnellinc · Member · Jan 12, 2021 at 6:56 pm

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  Great, I will try that. Thank you for your help today.