Untitled links in stats

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  heropressjetpack · Member · Oct 12, 2022 at 1:07 am

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  In my Jetpack stats it isn’t showing the page titles anymore, I see ‘#4883 (untitled)’ and many more listings like it. They correspond to actual posts, but why aren’t the titles showing?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Oct 12, 2022 at 10:43 pm

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  Well hi! Thanks for the great site. Your articles certainly seem to have the correct titles to me, so I’m guessing this is some kind of sync issue with Jetpack. And unfortunately that’s just a little outside my wheelhouse, since most of the work we do in this forum is related to the free sites we host.

  I’ll ping someone in their support, but can you also reach out here?

  Contact Support

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  supernovia · Staff · Oct 12, 2022 at 10:49 pm

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  And, just like that: as an update, we’re getting the site re-synced now; that should take care of it. Please give it a few hours to complete.

  If it doesn’t fix this for you, please do contact Jetpack directly.

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  heropressjetpack · Member · Oct 13, 2022 at 12:46 pm

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  This is fantastic, thanks so much!

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  heropressjetpack · Member · Oct 17, 2022 at 4:54 pm

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  It would appear this is back, but only for new posts. Is there something actually broken?

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  helper-heroponriki · Member · Oct 17, 2022 at 5:08 pm

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  The #XXXX (untitled) listing in stats typically indicates a problem where there are stats for a specific post ID that no longer exists on the website. This usually happens when content is merged from one site to another and the post ID for a specific post changes (because there can’t be two identical post IDs).

  Since this a Jetpack issue, it goes beyond what we can do here at WordPress.com, so I’d recommend contacting Jetpack support and they should be able to look into this for you and better advise what might be happening here.

  Thanks!