Untrusted connection at wordpress.com

  • Unknown's avatar
    windyweather · Member ·

    I’m getting the following when I go to wordpress.com to add something to my blog. Obviously, something is wrong.
    This used to happen with my blog, and then with images on my blog and now I can’t add things to my blog. Please deal with this.

    Windows 7 x64 / Firefox 34.0
    Thanks a bunch,
    ww
    —————————-
    This Connection is Untrusted

    You have asked Firefox to connect securely to wordpress.com, but we can’t confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site’s identity can’t be verified.
    What Should I Do?

    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn’t continue.

    wordpress.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    windyweather · Member ·

    BTW, it obviously works to go to forums.wordpress.com, but if I follow the My Sites link at the top left of the page, I get the above message.
    Why doesn’t your entire site use the same set of certs? Do y ou have a lot of mirrors that use different certs? Anyway, I’m sure you can deal with it since I have not seen this error on my site for a while.
    Cheers,
    ww

  • Unknown's avatar
    windyweather · Member ·

    I see on this page:
    http://en.support.wordpress.com/https/
    That you are apparently expecting everyone who visits wordpress.com to have an exception to allow sites to work? I can’t believe that you would actually suggest this! Is the latest information from your support staff? Does this actually mean that you are expecting any visitor to a wordpress blog, and all wordpress.com customers to put in security exceptions so that wordpress.com sites to work correctly?

    If this is the case, this is patently ridiculous and I’ll be looking for another place to host my site, and I’ll be expecting a refund for the unused portion of my subscription. All this to avoid the purchase of a proper security certificate for wordpress.com, which all folks like Amazon, squarespace and other hosting services do in the proper way?

    This is the most outrageous idea that I have ever seen on the internet that was not apparently made in jest. I look forward to understanding your present policy.

    Also what I don’t understand is why this error comes and goes for various parts of your sites and why it works differently at the same time from different computers / virtual machines and browsers.

    Something is apparently very broken there at WordPress.com and it may not all be computer related.

    Please provide me a link to your current policy and what is being done to allow folks to reliably visit my blog without making a security exception in their browsers.

    Currently, as of this moment, I am getting errors on the images of my site, after this was working for many days. and on all the administration pages – so Of course I cannot make any changes to any of the settings of my blog since I can’t get into the admin pages.

    Thanks a whole bunch..

    Kiss kiss
    ww

  • Unknown's avatar
    windyweather · Member ·

    BTW, I have added exceptions to my FF 34.0 browser for wordpress.com and attempted to manage my site. It failed. When I went to the My Sites, that page apparently worked, but when I went to the “Blog Posts” to find a post to edit, the left side of the page looked ok, but the right side of the page displayed a bunch of horizontal bars rather than the blog posts and I was not able to navigate to any posts to edit them or add a new one.

    So the instructions in the above support post are wrong and do not allow maintenance of a site. WordPress.com is broken.

    Thanks for your attention to this matter.
    Is anybody listening and doing support on WordPress.com?
    I am a premium member and have paid for my blogs.
    Hello?? Anybody there?
    ww

  • Unknown's avatar
    timethief · Member ·

    I tagged this thread for Staff to take notice of your issue and provide assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    You are correct that we do not currently have SSL protection in place for all custom domains (in your case, windyweather.net). If you visit your site just at http://windyweather.net you will not get any security exceptions (note that if you have any security add-ons which force https connections then you will have to temporarily disable these in order to see that your site does not trigger a security exception).

    In regards to your other questions, users who do not have a custom domain (so in this case windyweather.wordpress.com) get their sites automatically redirected to a fully SSL protected version at https://windyweather.wordpress.com.

    We are in the process of implementing systems wherein our custom domain users can opt in for SSL protection if they so desire. We have not completed this work however, so I cannot provide that solution quite yet. Due to the way that SSLs fundamentally work, it’s exponentially more intricate to apply an SSL to thousands of individual domains than it is to our one *.wordpress.com.

    As soon as we have this option in place, we will be letting everyone know.

  • Unknown's avatar
    windyweather · Member ·

    Thanks very much for your clarification.
    I look forward to using SSL protection for my custom domain when you have the feature available.
    – ww

  • The topic ‘Untrusted connection at wordpress.com’ is closed to new replies.