Unusual error inserting images

  • Unknown's avatar

    I have an unusual issue when inserting images into a post. It used to work fine, but has suddenly changed.

    If I post an image with the text view selected, I see this code, which is the correct code:

    However, if I then preview the page or switch to visual view and then back to the text view, the code has completed changed to this (which is incorrect)

    It also creates this incorrect code if I insert the image while in visual view.

    Up until recently, it was inserting images with the correct code but has suddenly changed; it’s really odd.

    Any ideas?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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