Unwanted additional site while trying upgrade plan to connect domain name

  • Unknown's avatar
    standrewskidsclub · Member ·

    When attempting to add my custom domain name purchased through Namecheap to point to my site, I was asked to upgrade my plan. When I paid for the required upgrade and added my domain, a second site was created and the domain now points to this new site which I don’t want. I want my domain name to point to my original website and don’t want the other one.

    It appears the personal account which I paid for has attached itself to this new site. I would like this to be transferred to the existing site.

    I have tried resolving this myself but with no luck please help.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I removed the Personal Plan you purchased from the new blog standrewskidsclub6.wordpress.com and added it to the original site connected to your domain via Namecheap, standrewskidsclub.wordpress.com.

    Please check and make sure everything looks good on your end. Thanks!

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