Unwanted charge

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  moorebc23 · Member · May 2, 2023 at 3:56 pm

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  I canceled my plan and subscriptions but I was still charged a renewal fee for the Minmax quantities add on. How do I get that reversed?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · May 2, 2023 at 8:23 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://woocommerce.com/my-account/create-a-ticket

  Thanks!