Unwanted Renewal

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  mehnazmahin · Member · May 14, 2021 at 11:55 am

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  Hi,
  I was recently charged $90 to my account for wordless even though I had no intention of renewal. I would like to get a refund. My account email is: (email visible only to moderators and staff). I would really appreciate your help as I do not intend to use WordPress.

  Kind regards,

  Mehnaz

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  staff-mckluskey · Staff · May 14, 2021 at 12:17 pm

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  Hi Mehnaz,

  You’ll want to log into the account you mentioned to manage your purchases directly from there. If you don’t remember the password, you can reset it from here:

  https://en.wordpress.com/wp-login.php?action=lostpassword.

  Once you’ve logged into the account that owns the subscription, you’ll be able to cancel it from https://wordpress.com/me/purchases.