Upadate failed -1

  • Unknown's avatar
    mandriovas · Member ·

    Hello,

    I got problem, everything was fine but after an hour after started working on a new site i got this problem.

    Then I try to add new plugins or chage something in settings page i get the same error.

    Trying to add new plugin i get error: on the plugin i trying to add the “Install now” button changes to “Update failed”. And at the top of the window apiers “Installation failed: -1”

    Then trying to change something in Settings page and press Save I get blank white screen with “-1” text at the top.

    Tried applying “Twenty Twenty-One” theme back.

    Tried Deactivating all the plugins.

    Nothing helped

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mandriovas · Member ·

    Hello,

    I got problem, everything was fine but after an hour after started working on a new site i got this problem.

    Then I try to add new plugins or chage something in settings page i get the same error.

    Trying to add new plugin i get error: on the plugin i trying to add the “Install now” button changes to “Update failed”. And at the top of the window apiers “Installation failed: -1”

    Then trying to change something in Settings page and press Save I get blank white screen with “-1” text at the top.

    Tried applying “Twenty Twenty-One” theme back.

    Tried Deactivating all the plugins.

    Nothing helped

  • supernovia · Staff ·

    Hey there, sorry you’re having trouble! The site you mentioned isn’t hosted with us.

    Can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too. And they may just need to check permissions on the server or in their security tools.

    Going forward, these forums are for the free-tier sites hosted here on our servers. You can find the forum for free WordPress installations here; you’ll want to use that instead.

    Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you. Let us know if you have any questions about our services!

  • supernovia · Staff ·

    Just noting I’ve merged your two similar requests on this topic into this one. Cheers :)

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