Upcoming Charge – NEED TO REMOVE

  • Unknown's avatar

    I deleted the WordPress site, but under Billing History on my profile it says there will be an upcoming charge in 2 weeks for WordPress.com Premium.

    I want to remove this charge and cancel my two week trial. How do I do this?

  • Unknown's avatar

    From Details and Terms:

    You can try any participating upgrade for a 14-day trial period, at no charge.

    You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.

    We will send you an email reminder one day before you will be charged.

    You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.

    Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund and also disable auto-renew.
    http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  • Unknown's avatar

    Hi there,

    It looks like the trial was disabled, but I removed the entire trial from your account as requested.

    Let me know if you have any questions with this!

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