Update A record to BlueHost server

wearethehire · Member · Mar 16, 2017 at 1:07 am
Copy link

Add topic to favorites
Hello,

I am having issues with my domain/admin login. I reached out to BlueHost and this is what they advised me to do:

“Please contact your nameserver provider, wordpress.com, and tell them to update A record to our server @ 69.89.31.157”

Could a WordPress moderator/staff help me do this, please?

The blog I need help with is: (visible only to logged in users)
fstat · Staff · Mar 16, 2017 at 8:22 am
Copy link
Hi there,

To update your A record, go to your Domains page and follow these instructions:
https://en.support.wordpress.com/domains/setting-custom-a-records/

If you’re having difficulties with that you can add the tag modlook to the right sidebar of this topic to notify the support staff so they’ll do it for you.
gemmacevans · Member · Mar 16, 2017 at 12:42 pm
Copy link
Hi there,

Your account is showing you recently cancelled wearethehire.com. Is this the domain you are trying to update the A records for?

Let me know and we’ll go from there.

Thanks!
wearethehire · Member · Mar 16, 2017 at 2:19 pm
Copy link
Hello,

I was not aware that I canceled wearethehire.com. I recently deleted wearethehire.wordpress.com accidentally, and a coworker of yours was able to undo it for me.

But yes, I would like to update the A records for that domain – wearethehire.com. When I try to access my wordpress url/admin websites admin page (http://www.wearethehire.com/wp-login.php) it takes me to the login for wordpress.com/blog.

Thanks for your help,
staff-doublebassd · Staff · Mar 16, 2017 at 7:17 pm
Copy link
Hi there,

I was able to restore wearethehire.com for you. You should now be able to update the A Records. Let me know if you have any questions. Thanks!
wearethehire · Member · Mar 16, 2017 at 7:26 pm
Copy link
Thank you all for your help!
staff-doublebassd · Staff · Mar 16, 2017 at 7:30 pm
Copy link
You’re welcome!

No items found.