Update Credit Card

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  originalportsofcallsingles · Member · Jul 8, 2013 at 7:55 pm

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  we are trying to update credit card info, but in the my upgrades section no option of renew now is available. The original creator was removed and it was showing for her, we want this option for the new admin.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 8, 2013 at 7:57 pm

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  The original creator was removed and it was showing for her, we want this option for the new admin.

  Yo be clear on this blogs are not owned by companies, organizations or groups. They are owned solely by the username account that registered the blog.

  You will need to contact the owner of the blog on your own and request that your username account be added as an Admin of the blog you want to own.
  http://en.support.wordpress.com/user-roles/
  http://en.support.wordpress.com/user-roles/#administrator
  Then original username account and Admin of the blog who owns it can transfer ownership of the blog to your username account.
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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  originalportsofcallsingles · Member · Jul 8, 2013 at 8:37 pm

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  We have already been added as the admin of the account.

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  timethief · Member · Jul 8, 2013 at 8:38 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  kathrynwp · Staff · Jul 9, 2013 at 6:20 pm

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  Hi there, the upgrade owner is still an administrator on the account.

  Could you please ask that person to log in and post a message in this thread confirming the transfer of the domain name portsofcallsingles.com to the user originalportsofcallsingles.

  Thanks.

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  mpanczer · Member · Jul 9, 2013 at 7:10 pm

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  Hi Can you please transfer the ownership of this domain to originalportsofcallsingles the other admin user on this account? Thanks in advance

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  kathrynwp · Staff · Jul 9, 2013 at 10:18 pm

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  I’ve transferred the domain to originalportsofcallsingles as requested. Please log into the domain management area to update the domain registrant details as needed.

  Just let me know if you need further help.

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  mpanczer · Member · Jul 10, 2013 at 2:20 am

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  Thank you one more thing now as it won’t let me do this. Can you remove me as a user and just leave originalportsofcallsingles the only admin on this account.

  Thanks in advance.

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  kathrynwp · Staff · Jul 10, 2013 at 1:48 pm

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  I’ve switched over ownership of the entire site to originalportsofcallsingles and removed mpanczer as a user, as requested. Let me know if you need anything else.