Update Credit Card
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we are trying to update credit card info, but in the my upgrades section no option of renew now is available. The original creator was removed and it was showing for her, we want this option for the new admin.
The blog I need help with is: (visible only to logged in users)
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The original creator was removed and it was showing for her, we want this option for the new admin.
Yo be clear on this blogs are not owned by companies, organizations or groups. They are owned solely by the username account that registered the blog.
You will need to contact the owner of the blog on your own and request that your username account be added as an Admin of the blog you want to own.
http://en.support.wordpress.com/user-roles/
http://en.support.wordpress.com/user-roles/#administrator
Then original username account and Admin of the blog who owns it can transfer ownership of the blog to your username account.
http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account -
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there, the upgrade owner is still an administrator on the account.
Could you please ask that person to log in and post a message in this thread confirming the transfer of the domain name portsofcallsingles.com to the user originalportsofcallsingles.
Thanks.
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Hi Can you please transfer the ownership of this domain to originalportsofcallsingles the other admin user on this account? Thanks in advance
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I’ve transferred the domain to originalportsofcallsingles as requested. Please log into the domain management area to update the domain registrant details as needed.
Just let me know if you need further help.
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Thank you one more thing now as it won’t let me do this. Can you remove me as a user and just leave originalportsofcallsingles the only admin on this account.
Thanks in advance.
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I’ve switched over ownership of the entire site to originalportsofcallsingles and removed mpanczer as a user, as requested. Let me know if you need anything else.
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