Update DNS

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  domclaudio · Member · Feb 12, 2015 at 7:12 pm

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  I upgraded my service, and attempted to change my site to domclaudio.com, instead of domclaudio.wordpress.com, but ever since I can’t load the page. I’m really trying here, but I’m not really technically savvy. I thought it was automatic, but apparently I’m missing information. Can you help me?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Feb 12, 2015 at 9:47 pm

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  Hello there!

  It appears as if you’ve connected domain mapping for http://domclaudio.com/, but you haven’t yet registered that domain. This means you’ve connected your WordPress.com to a name that doesn’t exist :)

  But this is not a problem at all! I’ve disconnected the “ghost” mapping from your account.

  Now, you can click on the link below:
  https://domclaudio.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Click Register a New Domain Name. Then, follow the instructions to register/purchase domclaudio.com.

  That should do the trick! If I can help in any other way, please drop me a line. Cheers :)

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  domclaudio · Member · Feb 13, 2015 at 4:59 am

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  Thank you so much. I thought when I upgraded my service, the domain was included. Sorry for the error.

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  thatrobyn · Member · Feb 13, 2015 at 6:06 pm

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  Hi Domingo!

  You were right, your domain should indeed be included in your Premium upgrade. You should not have been charged for the registration of domclaudio.com.

  I’ve refunded you $18 for the extra charge.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!