Update failed

• 

  therinagroenewald · Member · May 26, 2020 at 1:35 pm

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  For the last week or two I can’t manage to update any plugin without getting the – ‘Update failed’ message.

  The blog I need help with is: (visible only to logged in users)

• 

  adarshhalan · Member · May 26, 2020 at 2:11 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, Wp.com cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on wp.com servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  Thanks