update failed now site is not accessible

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  misslenacoco · Member · Aug 22, 2023 at 2:08 am

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  I went to my admin and saw a banner telling me to update to wordpress 6.3

  I clicked it

  Then the screen said”

  Downloading update from https://downloads.wordpress.org/release/wordpress-6.3-no-content.zip…

  The authenticity of wordpress-6.3-no-content.zip could not be verified as no signature was found.

  Unpacking the update…

  Verifying the unpacked files…

  Preparing to install the latest version…

  Enabling Maintenance mode…

  Copying the required files…”

  Now when I try to open a new admin window or even view the site it says

  “Briefly unavailable for scheduled maintenance. Check back in a minute.”

  It has been about 30 min.

  Any suggestions?

  Will waiting eventually fix it?

  The blog I need help with is: (visible only to logged in users)

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  misslenacoco · Member · Aug 22, 2023 at 2:11 am

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  .

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  fstat · Staff · Aug 22, 2023 at 1:40 pm

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  Hi there,

  I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

  WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

  That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

  If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

  You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

  If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.