Update Issue

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  prestonepreferredsafetycom · Member · Jul 22, 2021 at 3:39 pm

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  Hi! Online I saw that the WordPress update isn’t supposed to take more than 5-10 minutes, but my site has now been down for upwards of 20. Just wanted to make sure it wasn’t going to be giving me 503 errors forever, and would love to roll back the update and get my site functional again. Thank you!

  Site: https://preferredsafety.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  deancroyal · Staff · Jul 23, 2021 at 12:04 am

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  Hi there – It looks like you’re running a self-hosted WordPress site on another host with the Jetpack plugin installed. We’re not able to tell if you have backups enabled, but we do see the site is showing a 503 error.

  At your next earliest convenience, drop a message in the Jetpack support forum to get more help with this: https://wordpress.org/support/plugin/jetpack/