update my credit card info prior to renewal

  • Unknown's avatar

    My upgrade renewal date is approaching but
    I cannot access my credit card to update the info. I thought I was set up payment automatically – I need to upgrade the credit card information prior to this. Will I be billed or is there another way to up date my credit card info?

    The blog I need help with is: (visible only to logged in users)

  • You should be able to see an “Update Credit Card” option when you log into your WordPress.com site’s dashboard and go to Store–>My Upgrades.

    Let me know if you have any trouble.

  • Unknown's avatar

    Thanks for your reply, but no I do not have that option, have not had it. This is what is copied from my upgrades page.

    My Upgrades
    Faith Bible Ministries Blog (faithbibleministries.wordpress.com – Current Site)
    Product Subscription Status
    WordPress.com Premium
    Purchased by Faith Bible Ministries
    Learn More

    Status: Active
    This upgrade will be renewed automatically in 30 days on November 13, 2013

    $99.00
    USD per year
    $0.27 per day
    Domain: faithbibleministriesblog.com
    Domain Registered with WordPress.com
    Learn More | Domain Settings

    Status: Domain included in WordPress.com Premium
    This upgrade will be renewed automatically in 30 days on November 13, 2013

    DNS is correct | Cancel Private Registration | Cancellation Info | Transfer to another site
    $0.00
    (normally $26.00)
    USD per year
    $0.00 per day

  • Ah, I see the issue.

    So, you appear to have a second WordPress.com account. And THAT account is the one that owns the upgrade. So you aren’t going to be able to adjust that info unless you are looking at it FROM that account.

    Does that make sense?

  • Unknown's avatar

    That worked. I will note the other account as my biller. Thanks, bb

  • Great to hear!

    Let me know if there is anything else I can do for you. Otherwise, thanks for using WordPress.

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