Update nameservers

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  simplyreeds · Member · Aug 3, 2017 at 3:06 pm

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  I need to update my nameservers to ns1.bluehost.com and ns2.bluehost.com

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  blazevivan · Member · Aug 3, 2017 at 3:55 pm

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  Hey,

  Can you let us know the site address you need help with?

  Thanks!

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  simplyreeds · Member · Aug 3, 2017 at 3:59 pm

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  simplyreeds.com

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  blazevivan · Member · Aug 3, 2017 at 4:34 pm

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  Here is the link with the instructions on how to update your name servers:
  https://en.support.wordpress.com/move-domain/change-name-servers/

  Cheers!

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  simplyreeds · Member · Aug 3, 2017 at 4:43 pm

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  I don’t have access to that. When I go to the domains page it says “Domains are not available for this site.”

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  blazevivan · Member · Aug 3, 2017 at 5:08 pm

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  It can be that you only have a JetPack plan for your self-hosted site. If that is the case, you don’t have WordPress.com site on your account.

  I will mark this thread for WordPress support. As soon as they check, they will let you know.

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  simplyreeds · Member · Aug 3, 2017 at 5:10 pm

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  Ok thank you

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  staff-zinnia · Staff · Aug 4, 2017 at 1:15 am

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  Hi –

  Your domain was cancelled from your account which is why you were unable to locate it at the Domains tab.

  I have restored the domain, simplyreeds.com back to your account.

  Now you’ll be able to configure the name servers with the instructions shared by blazevivan.

  Let me know if you are still having any difficulty with this process.

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  simplyreeds · Member · Aug 4, 2017 at 1:29 am

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  Liz! Thank you!!!!!!!! Oh my gosh you saved me and definitely made me HAPPY!

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  staff-zinnia · Staff · Aug 4, 2017 at 1:29 pm

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  You’re welcome :) Let me know if there’s anything else I can assist with. Take care!