Update nickname/ Dashboard is blank

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  zuleika8 · Member · Apr 13, 2019 at 5:04 am

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  Hello! I’m trying to update my nickname, and after I do so and press save changes, my nickname goes back to the previous one. Also, my dashboard isn’t showing anything, it’s just a blank page.

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Apr 13, 2019 at 6:44 am

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  Hi @zuleika8,

  Your site tto.ffe.mybluehost.me is using the self-hosted version of WordPress, and you need to seek help at the WordPress.org forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only :)

  WordPress.com vs. WordPress.org

  You can also try to clear all browser cache or try changing your device.

  Thanks !!!

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  shubhamgmath · Member · Apr 13, 2019 at 6:49 am

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  Hi Zuleika8

  Can you please confirm your site URL ?

  http://tto.ffe.mybluehost.me/ if this is your site address, then you are using WordPress.org platform. Please contact Blue Host for this issue.

  WordPress has two different platform (WordPress.com and WordPress.org) and this public forum helps with the issues related to WordPress.com sites.

  Hope this helps.