Update payment

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  mfkolbe · Member · Mar 17, 2017 at 9:13 pm

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  Can you tell me how I update my payment

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 17, 2017 at 9:15 pm

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  re: renewing upgrades

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account.

  If you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites and upgrades to your username account.

  Transferring a Blog to Another WordPress.com User or Account
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
  Transferring upgrades
  https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
  Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/

  If you need Staff help type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.