Update Payment Method

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  stephensheehy6 · Member · Apr 13, 2021 at 12:53 am

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  I’m just trying to update payment method for Askimet – old credit card was stolen. Former designer set this up a long time ago. Can I just talk w/someone? I keep entering the username and password and get a message that my account hasn’t been activated.

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  a18s · Member · Apr 13, 2021 at 7:07 am

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  Hi there,

  When opening the following website, what do you see in the “Subscriptions” section up-top:
  https://akismet.com/account/

  For more specialized support on Akismet, get in touch with their staff here:

  Contact Us

  Hope this helps!

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  a18s · Member · Apr 13, 2021 at 7:08 am

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  Meanwhile, I’ve tagged your post so staff members can see it. Kindly wait until a staff member will get in touch with you. I am a volunteer here.

  Cheers!

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  staff-mckluskey · Staff · Apr 13, 2021 at 7:46 am

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  Hi there!

  It looks like you have already verified your account. Were you able to get this solved with @anastas10s tips?
  If not, let us know, we can help you cancel the subscription.