Update plug-ins

  • Unknown's avatar
    rayge84 · Member ·

    I have plug-ins that will not update. They failed to auto update, & every time I try to manually update any of them, the site & dashboard get stuck in maintenance mode for 5-10 minutes & I can’t do anything. This has been an issue for about a week or so, the only change from day to day is the number of plug-ins needing updates keeps increasing. Up to 14 as of today.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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