‘Update Profile’ Button Missing When Editing Users

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  welcometoyourtwentieskayla · Member · Aug 28, 2018 at 5:17 pm

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  While there always used to be an ‘update profile’ button to save any author bio info, it has disappeared and I can’t save any new author information. HELP!

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  dkmyta · Member · Aug 28, 2018 at 6:08 pm

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  Hey there – what is the URL for the website that this is occurring on?

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  staff-zinnia · Staff · Aug 28, 2018 at 6:16 pm

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  Hi –

  Which site are you editing? Please share the URL.

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  welcometoyourtwentieskayla · Member · Aug 30, 2018 at 2:07 am

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  My website it http://www.welcometoyourtwenties.com

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  brookedot · Member · Aug 30, 2018 at 2:37 am

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  Thanks for the link, your site appears to be running the self-hosted version of WordPress from WordPress.org connected to WordPress.com through our Jetpack plugin. As such we may not have access to help.

  Could you tell us bit more about the Update Profile button that is missing? Information on where it previously appeared and what page the profile was on would be helpful to know if it’s a feature of WordPress.com/Jetpack that has changed or a feature of your theme or a plugin you’re running.

  You’ll find a bit more about the difference between WordPress.com and self-hosted WordPress sites at:

  WordPress.com vs. WordPress.org