Update website

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  justinekougl · Member · Feb 14, 2022 at 5:23 pm

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  Hi, I am logged into wordpress.com but when I click to update/edit my pages my website, I get the error ‘Error 404 – Not Found
  Apologies, but the page you requested could not be found. Perhaps searching will help’ Then I click on that page through the actual website and its there. Can someone help me please.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Feb 15, 2022 at 1:33 pm

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  Hi there!

  Your site is connected to your WordPress.com account via Jetpack. That connection, however, doesn’t seem to be working correctly.

  Jetpack requires access to the XML RPC file, and it looks like it has problems accessing it. This could be due to another plugin, a security module, or a block on your server. As a first step to fixing this, I’d recommend contacting your host to see whether they block XML RPC and, if so, to unblock it for Jetpack (they can find our IP range here https://jetpack.com/support/hosting-faq/).

  If that doesn’t help, reach out to the Jetpack’s support team at https://wordpress.org/support/plugin/jetpack/.