update wordpress
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cant update ask me for ftp credentials
Correct account: Unknown
The blog I need help with is: (visible only to moderators and staff)
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Hi there!
Do you have a site link so we can take a closer look at the functionality there?
Bear in mind that if your site is hosted with another company than WordPress.com, it means that you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com) and help is available at the community forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting
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