Updated a Plug-In – Now locked out
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I updated a plug-in (Retina 2) or one very similar to that and now I can’t see my site or log-into the backend to delete or change.
The blog I need help with is: (visible only to logged in users)
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You failed to post the URL starting with https:// of the site but unless it’s a site hosted by WordPress.COM on the Business plan https://wordpress.com/pricing/ you are posting to the wrong support forum.
To save time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation.
We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
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