Updated DNS after upgrading from .wordpress.com site to custom .com

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  scottiehack · Member · Feb 23, 2015 at 4:12 am

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  Hi there

  I totally admit I am an idiot for not being able to figure this out. I started my free blog at wordpress.com, then upgraded to a custom .com address with wordpress but it says I need to update the DNS. I have no idea what I am doing, I’ve made the .com address the primary address (is that right?) but still says “We checked the name servers and it looks like they’re not pointing to WordPress.com yet. If you recently updated them please check again soon. It can take a few hours for registrars to complete updating their name servers.”

  No idea what to do sorry, can anyone help?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Feb 23, 2015 at 4:46 am

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  it does not look like scottiehack.com – is registered – a domain name needs to be registered before it can be mapped (a domain name needs to be both registered and mapped to work)

  Did you register scottiehack.com? That would have been a $5.-/yr charge

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  scottiehack · Member · Feb 23, 2015 at 6:33 am

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  Er not sure I bought their $99 wordpress premium that included a free credit to register the domain, but unsure how I do that?

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  scottiehack · Member · Feb 23, 2015 at 6:58 am

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  I tried registering a new domain name but I get “The domain name you entered is already mapped to a WordPress.com blog”.

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  pmciano · Member · Feb 24, 2015 at 3:53 pm

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  @scottiehack

  I have visited scottiehack.com and viewed several of its pages, and it appears to be functioning correctly:

  

  The issue you encountered was most likely due to either your browser’s cache, or DNS not yet being up-to-date.

  Can you please try clearing out your cache and cookies?

  Solve Common Browser Issues

  If you are still having a problem, let me know, and we can take the next troubleshooting step, once I get more feedback.

  BTW, your site looks awesome! Great job :-)

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  scottiehack · Member · Feb 25, 2015 at 3:24 am

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  Hi thanks for that, in the end I managed to get on the live chat, it was a registrar problem at WordPress end, so wasn’t quite as stupid as I thought, though I am pretty stupid :-)

  Thanks for kind words, total wordpress novice but enjoying it.

  Cheers

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  pmciano · Member · Feb 25, 2015 at 3:37 pm

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  @scottiehack

  You’re not stupid, and I’m glad we were able to address your issue.

  If you’re just getting started, Blogging University can be an excellent place to begin your WordPress.com experience.

  https://dailypost.wordpress.com/blogging-university/

  Once you sign up for a course, you will get access to The Commons, where you can get helpful feedback from Happiness Engineers, as well as other WordPress.com users. It’s a great place to make connections and receive community support.

  https://dailypost.wordpress.com/blogging-u-guidelines/

  You can also browse our support documentation and check out the forums; you might find the answer you’re looking for:

  http://support.wordpress.com

  http://forums.wordpress.com

  If you have additional questions, please let us know :-)