Updated mail ID but still receiving to initial mail box

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  alabiya · Member · Feb 21, 2021 at 6:40 am

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  Hi, We cteated the site ALabiya.wordpress.com, which we are planning to upgrade once all are fixed. Initially i used my personal mail id and once updated the content , I changed it to official ID and verified from mailbox. But still am getting the mail through contact form to my initial personal mail box and not to updated mail id. Please help fixing, so that we will go for upgradation and finish this of.

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  staartmees · Member · Feb 21, 2021 at 6:59 am

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  You must set the destination email in the Form Block settings, https://wordpress.com/support/wordpress-editor/blocks/form-block/#form-block-settings

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  alabiya · Member · Feb 27, 2021 at 9:23 am

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  Thank.you . That worked. But currently am unable to purchase the domain name.. it says purchase not enabled, report to.us for enabling. But I couldn’t find any mails on that. May I know why I couldn’t purchase? And how to fix it?

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  supernovia · Staff · Feb 27, 2021 at 7:02 pm

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  Hi! If you’re getting that error, the billing team will need to manually review the transaction for problems. Please bear with us on that.

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  supernovia · Staff · Feb 27, 2021 at 7:34 pm

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  And, I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.